Refund policy

Return Policy

Effective April 20, 2024

Thank you for shopping at Mini Outfitz, where we strive to provide quality children's clothing for your little ones. We understand that sometimes items may not meet your expectations or may encounter issues during transit. Please read our return policy carefully to ensure a smooth return process.

Returns

We accept returns only under the following circumstances:

  1. Damaged Product: If the item you received is damaged or defective upon arrival, please contact us at mail@minioutfitz.com within 7 days of receiving your order. We will provide you with instructions on how to return the item for a replacement or refund.

  2. Non-Delivery: In the unfortunate event that your order does not arrive within a reasonable timeframe, please contact us at mail@minioutfitz.com. We will investigate the matter and provide a suitable solution, which may include issuing a refund or reshipping the order.

Non-Returnable Items

Please note that certain items are not eligible for return unless they arrive in a damaged or defective condition. These items include:

  • Items that have been worn, washed, or altered
  • Items without their original tags or packaging

Refunds

If your return is approved, we will initiate a refund to your original payment method. Please allow up to [number] business days for the refund to appear in your account, depending on your payment provider's policies.

Contact Us

If you have any questions about our return policy or need assistance with a return, please contact us at mail@minioutfitz.com. Our customer service team will be happy to assist you.

Thank you for choosing Mini Outfitz for your children's clothing needs. We appreciate your trust in our products and services.

Note: This return policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.